Privacy Policy

PRIVACY POLICY

Effective Date: [Insert Effective Date]
Last Updated: [Insert Last Updated Date]

1. Introduction

Welcome to Finstability.

Finstability is a personal finance tracking and fund-planning platform designed to help individuals, freelancers, families, students, and businesses monitor income and expenses, manage budgets, understand spending patterns, track savings, and plan their financial future.

This Privacy Policy explains how Finstability collects, uses, stores, processes, protects, and shares personal information when you access or use our website, mobile applications, and related services.

We are committed to handling your personal and financial information responsibly, transparently, and in accordance with applicable privacy and data protection laws.

By using Finstability, you acknowledge that you have been provided with this Privacy Policy. Where applicable law requires consent for a particular activity, we will obtain that consent separately.

Please read this Privacy Policy carefully before using our services.

2. About Finstability

Finstability is operated by a sole proprietor based in Bengaluru, Karnataka, India.

Business Name: Finstability
Legal Name of Proprietor: [Insert Legal Name]
Business Address: #33/4, 2nd Floor, National High School Road, V V Puram, Bengaluru, Karnataka 560004, India
Website: https://ranveerchopra.shop/
Privacy Contact Email: [Insert Privacy Contact Email]
Privacy/Grievance Officer: [Insert Name and Designation]
Officer’s Contact Details: [Insert Email and Postal Address]

For this Privacy Policy, references to “Finstability,” “we,” “us,” or “our” mean the business operating the Finstability service.

References to “you,” “your,” or “user” mean any individual or authorized representative who accesses or uses our services.

3. Scope of This Policy

This Privacy Policy applies to personal information processed through:

  • The Finstability website.
  • Finstability mobile applications.
  • User registration and account management.
  • Manual income and expense tracking.
  • Connected financial accounts and bank data integrations.
  • Budgeting, savings, and future-fund planning features.
  • AI-powered and rule-based financial insights.
  • Payment initiation and transfer-related features.
  • Subscription payments.
  • Notifications, reminders, and promotional communications.
  • Business accounts and authorized team-member access.
  • Customer support, privacy requests, and related communications.

This Policy also explains how information may be processed by third-party service providers acting on our behalf.

Third-party websites, financial institutions, payment providers, and other external services may have their own privacy policies. Their practices are governed by their respective policies and applicable laws.

4. Information We Collect

The information we collect depends on the features you use, the permissions you grant, and the information you choose to provide.

4.1 Personal and Account Information

We may collect:

  • Name.
  • Email address.
  • Mobile phone number.
  • Username or login identifier.
  • Account authentication information.
  • Date of birth or age information, where needed.
  • Country, state, city, and postal address, where provided.
  • Account preferences and settings.
  • Registration and account-management information.
  • Information necessary to verify identity or manage access, where appropriate.

We use this information to create and maintain accounts, authenticate users, communicate with them, and provide our services.

4.2 Login and Authentication Information

Finstability may support account access through:

  • Email address and password.
  • Mobile number and one-time password (OTP).
  • Google sign-in.
  • Apple sign-in.

When you use a third-party sign-in service, we may receive information that the provider makes available according to your settings and authorization.

We do not intend to collect passwords for your Google or Apple accounts. Authentication through these services is subject to their respective terms and privacy practices.

We use authentication information to secure accounts, verify access, prevent unauthorized use, and provide account-related services.

4.3 Financial Information You Enter

When you use Finstability’s financial tracking features, you may provide information such as:

  • Income and earnings.
  • Expenses and spending records.
  • Budget amounts and categories.
  • Savings goals and balances.
  • Financial plans and future-fund targets.
  • Transaction descriptions and dates.
  • Bills, recurring payments, and due dates.
  • Financial notes and other information you choose to enter.
  • Information used to generate financial summaries, forecasts, and reports.

We use this information to provide financial tracking, budgeting, spending analysis, savings planning, and related features.

You should provide only information that is reasonably necessary to use the service.

4.4 Information from Connected Financial Accounts

If you choose to connect a bank or other supported financial account, Finstability may obtain information through authorized financial institution APIs or third-party financial data integration providers.

Depending on the connected institution and the permissions you authorize, this information may include:

  • Bank name.
  • Account type.
  • Masked account numbers or account tokens.
  • Account balances.
  • Transaction history.
  • Transaction dates and amounts.
  • Merchant or transaction descriptions.
  • Transaction status and other available account information.

The information available may differ between financial institutions and integration providers.

Finstability does not store your bank account login password, banking PIN, or other bank login credentials. We rely on the supported financial institution or integration provider’s authorization process to connect accounts.

We intend to use masked account identifiers or tokens supplied by the integration provider rather than store full bank account numbers.

4.5 Payment and Transfer Information

Where supported and authorized by you, Finstability may enable payment initiation, fund transfers, bill payments, or related payment instructions through participating banks or payment providers.

Finstability does not intend to hold customer funds. Payment and transfer instructions are processed through participating banks or payment providers.

Before a payment or transfer instruction is initiated, you must review and explicitly approve it.

Depending on the feature and provider, we may process or receive:

  • Payment amounts.
  • Recipient or beneficiary details.
  • Payment dates.
  • Payment status.
  • Transaction reference numbers.
  • Bank or payment provider identifiers.
  • Information required to authorize and verify a transaction.
  • Records of completed, pending, rejected, or failed payment instructions.

We may retain payment and transfer history so you can review your transactions and resolve disputes.

Payment functionality will depend on the supported providers, applicable laws, and the permissions you grant.

4.6 Subscription and Payment Information

If you purchase a subscription or other paid service, payment information may be processed by Finstability and/or its selected payment service provider.

Depending on the payment method and provider, this information may include billing details, payment status, transaction references, and payment-card information.

The exact division of responsibility for collecting and storing card details will depend on the payment system implemented by Finstability.

We will update our disclosures as necessary once the payment gateway and its data-handling arrangements have been finalized.

4.7 Device, Technical, and Usage Information

When you use Finstability, we may collect technical information such as:

  • IP address.
  • Device type and operating system.
  • Browser type and version.
  • App version.
  • Language and general device settings.
  • Login timestamps.
  • Session and usage information.
  • Diagnostic information.
  • Security events and authentication attempts.
  • Information about interactions with website or app features.

We use this information to operate the service, troubleshoot technical problems, improve reliability, maintain security, and detect suspicious activity.

4.8 Location Information

Finstability may request permission to access your device’s precise GPS location for supported features or security and fraud-prevention purposes.

We will access precise location information only when the relevant feature or process requires it and you have granted the necessary device permission and any consent required by law.

You can disable location access through your device settings. Where reasonably possible, features that do not require location will remain available without it.

We do not intend to retain precise location history unnecessarily. Location information will be retained only for as long as reasonably necessary for the relevant feature, security check, or lawful purpose.

4.9 Business Account Information

Finstability may support business accounts with multiple authorized users.

Business account information may include:

  • Business name and account details.
  • Authorized administrator information.
  • Team-member names and account identifiers.
  • Roles and permissions.
  • Account activity and access records.
  • Financial information accessible to authorized team members.

Business administrators may add or remove team members and manage their permissions.

Team members may access financial information according to the roles and permissions assigned to them. Business account owners and administrators are responsible for assigning appropriate access rights.

4.10 Information We Do Not Intend to Collect Through Current Features

Finstability’s current design does not require users to upload receipts, financial documents, or other files for ordinary financial tracking.

We also do not intend to access your phone contacts.

If these features are introduced in the future, we will update our privacy disclosures and obtain permissions or consent where required.

5. How We Use Personal Information

We may use personal information for the following purposes.

5.1 Providing Financial Tracking Services

We process financial information to:

  • Record and organize income and expenses.
  • Calculate budgets and spending totals.
  • Track savings goals.
  • Generate financial summaries.
  • Display transaction history.
  • Prepare downloadable financial reports.
  • Support financial planning and future-fund tracking.

5.2 Connecting Financial Accounts

We use account information and authorization tokens to establish and maintain connections with supported financial institutions and integration providers.

Where your authorization remains valid, a connection may refresh automatically to retrieve updated financial information.

You can disconnect a linked account at any time through the available account controls.

After disconnection, we will stop accessing new financial data through that connection, subject to any processing already underway and applicable technical or legal requirements.

Previously imported transactions and balances may remain in your Finstability account until you delete them or delete your account, subject to our retention obligations.

5.3 Processing Payment Instructions

We process relevant information to enable you to review, approve, initiate, and track supported payments or transfers.

We may use payment information to verify transaction status, provide receipts or confirmations, investigate errors, prevent unauthorized transactions, and maintain necessary transaction records.

5.4 Generating Financial Insights

Finstability may use automated calculations, rules, and AI-based analysis to provide:

  • Spending summaries.
  • Budget comparisons.
  • Expense categorization.
  • Savings progress information.
  • Financial forecasts.
  • Future-fund planning insights.
  • Personalized budgeting suggestions.

You may disable AI-generated financial insights while continuing to use basic tracking features where possible.

AI-generated information may be incomplete or inaccurate. You can report an incorrect insight, correct relevant information, or contact support for assistance.

Finstability provides financial tracking, budgeting, forecasting, and general financial insights. It does not provide professional financial, investment, or tax advice.

You remain responsible for reviewing your financial information and deciding what actions to take.

5.5 Account Security and Fraud Prevention

We may process account, device, transaction, and relevant location information to:

  • Authenticate users.
  • Detect suspicious login attempts.
  • Investigate suspected fraud.
  • Protect accounts and financial information.
  • Identify unauthorized access.
  • Maintain security records.
  • Investigate privacy or security incidents.

5.6 Reminders and Service Notifications

We may send reminders and notifications about:

  • Upcoming bill due dates.
  • Scheduled payments.
  • Account activity.
  • Payment status.
  • Security events.
  • Changes to the service.
  • Important account information.

WhatsApp reminders may include the bill name, due date, and amount.

WhatsApp communications may be delivered through the WhatsApp Business Platform operated by Meta. Mobile push notifications may use Apple Push Notification service (APNs) and Google’s push notification services.

You can manage push notification permissions through the app and your device settings.

Where consent is required for WhatsApp reminders or other communications, we will obtain it and provide an appropriate opt-out mechanism.

5.7 Promotional Communications

With the appropriate consent where required, we may send promotional emails, SMS messages, or WhatsApp messages about Finstability features, updates, offers, and services.

You can unsubscribe or withdraw your consent using the available options in the communication or through our privacy settings.

We will continue to send essential service, security, or transactional communications where necessary and legally permitted, even if you opt out of promotional messages.

5.8 Personalized Marketing

Finstability may personalize offers or promotional content using financial activity, such as spending patterns, income information, savings progress, or transaction history.

We will provide appropriate notice and obtain consent where required by law.

You can disable marketing personalization based on financial data separately from other promotional communications.

Disabling this feature should not prevent you from using essential financial tracking features.

5.9 Analytics and Advertising Measurement

Finstability plans to use tools such as Google Analytics and Meta Pixel to understand website usage, measure marketing performance, and improve our services.

Depending on implementation and your preferences, these tools may use cookies, device identifiers, or similar technologies.

We will provide appropriate cookie controls and obtain consent where required before using non-essential analytics or advertising technologies.

We will also configure these tools to minimize unnecessary collection and disclosure of personal or financial information.

5.10 Legal and Business Purposes

We may process information to:

  • Comply with applicable laws.
  • Respond to valid legal requests.
  • Maintain required accounting and transaction records.
  • Enforce our terms and policies.
  • Investigate disputes.
  • Establish, exercise, or defend legal claims.
  • Protect the rights, property, and safety of users and Finstability.

6. AI Processing and Automated Systems

Finstability may use both internal calculations and external AI services to provide requested financial insights.

Depending on the feature, relevant information may be processed by an external AI provider acting on our behalf.

We intend to use financial information for the AI features you request, not to train AI models.

We will select and configure AI providers to support this commitment through appropriate contractual and technical controls.

AI-generated insights are intended to assist with budgeting, tracking, forecasting, and financial organization.

Finstability does not intend to use financial data to assess creditworthiness, approve loans, or make lending decisions.

We also do not intend to use automated systems to make significant decisions about users, such as automatically denying access to services, without the appropriate human review.

You can report inaccurate AI-generated insights, correct relevant financial information, and request support.

7. Cookies and Similar Technologies

Finstability may use cookies, pixels, software development kits, and similar technologies.

7.1 Essential Cookies

Essential cookies may be used for purposes such as:

  • Authentication.
  • Account security.
  • Session management.
  • Core website functionality.
  • Remembering essential preferences.

These technologies help the website operate securely and reliably.

7.2 Analytics Cookies

Analytics technologies help us understand how visitors interact with Finstability, identify technical issues, and improve our services.

7.3 Advertising Cookies and Pixels

Advertising technologies, including Meta Pixel where implemented, may help us measure advertising effectiveness and understand interactions with our marketing campaigns.

7.4 Managing Cookies

Where required by law, we will request consent before placing or using non-essential cookies and advertising technologies.

You can manage available cookie preferences through our cookie settings and, where applicable, your browser settings.

Disabling certain cookies may affect some website functions.

8. How We Share Personal Information

Finstability does not intend to sell personal or financial information or share it with third parties for their own independent marketing.

We may disclose information to service providers and other recipients only where necessary for the purposes described in this Policy, where you authorize a feature, or where otherwise permitted or required by law.

8.1 Financial Institution and Banking Integration Providers

We may share relevant information with banks, financial institutions, and financial data integration providers to connect accounts, retrieve authorized financial information, and support approved payment or transfer instructions.

The specific providers will be identified in our disclosures as they are selected.

8.2 Payment Service Providers

We may share information with payment gateways, banks, and payment service providers to process subscriptions, payment instructions, transfers, and related transactions.

8.3 Authentication Providers

If you use Google or Apple sign-in, the relevant provider may process information needed to authenticate you and provide the requested sign-in service.

8.4 Messaging and Notification Providers

We may use:

  • Meta’s WhatsApp Business Platform for WhatsApp reminders and communications.
  • Apple Push Notification service for supported Apple-device notifications.
  • Google’s push notification services for supported Android-device notifications.

These providers process information necessary to deliver the relevant communication or notification.

8.5 Analytics and Advertising Providers

We may use Google Analytics and Meta Pixel for website analytics and advertising measurement.

The information shared will depend on the configuration of these services, your privacy settings, and applicable consent requirements.

8.6 AI Providers

Where an external AI service is used, we may transmit the minimum information necessary to generate the requested insight.

We intend to use contractual and technical controls that prevent providers from using your financial information to train their AI models.

8.7 Professional Advisers and Service Providers

We may share information with service providers, auditors, legal advisers, security specialists, or other professional advisers where reasonably necessary to operate, protect, or administer Finstability.

8.8 Legal Requests

We may disclose information where required by a valid legal obligation or lawful request from a court, regulator, or law-enforcement authority.

Where appropriate, we will verify the legitimacy of the request, disclose only the information legally required, and notify affected users when legally permitted.

8.9 Business Transfers

If Finstability is involved in a merger, acquisition, restructuring, or sale of business assets, personal information may be transferred to a successor or prospective recipient where legally permitted.

We will require appropriate privacy protections and provide notice where required by applicable law.

8.10 Business Account Members

Information within a business account may be visible to authorized administrators or team members according to assigned permissions.

You should review the permissions assigned to your business account and contact its administrator if you believe your access rights are incorrect.

9. International Data Transfers

Finstability plans to host or process information on servers located in India and other countries.

Consequently, personal information may be transferred to or accessed from countries other than the country in which you reside.

International data transfers will take place only where legally permitted and subject to applicable safeguards, notices, and consent requirements.

Depending on the applicable law and transfer, safeguards may include contractual protections, approved transfer mechanisms, or other legally recognized measures.

Because privacy requirements differ by jurisdiction, the protections available to you may depend on where you reside and how the relevant law applies to Finstability.

10. Data Storage and Security

We take reasonable measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

Our intended security measures include:

  • Password hashing.
  • Secure authentication.
  • OTP or two-factor authentication mechanisms where applicable.
  • Restricted staff access to personal and financial information.
  • Regular backups and recovery procedures.
  • Monitoring and review of important account and financial-data activities.

We may maintain audit records relating to activities such as viewing, changing, exporting, or deleting financial information.

These records help us investigate suspicious activity, support security reviews, and maintain accountability.

We intend to retain security and audit logs for a defined period based on security and legal requirements, then delete or anonymize them when they are no longer needed.

No method of transmitting or storing information can be guaranteed to be completely secure. We will investigate and respond to suspected security incidents, take appropriate corrective action, and notify affected users or authorities when required by law.

11. Data Retention and Deletion

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law.

Retention periods depend on the type of information, the feature involved, the reason for processing, and applicable legal obligations.

11.1 Active Accounts

While your account remains active, we may retain the information necessary to provide financial tracking, budgeting, reporting, account connections, payment history, and other requested services.

11.2 Disconnected Financial Accounts

When you disconnect a financial account, we will stop obtaining new information through that connection.

Previously imported transactions and balances may remain in your Finstability account until you delete them or delete your account, subject to applicable retention requirements.

11.3 Account Deletion

You may request account deletion through the available account settings or privacy-request channels.

When your account is deleted, we will delete or anonymize personal and financial information that is no longer necessary, subject to applicable law.

We may retain limited records where required or permitted for purposes such as:

  • Legal compliance.
  • Accounting and transaction records.
  • Security investigations.
  • Fraud prevention.
  • Dispute resolution.
  • Establishing, exercising, or defending legal claims.

Where information must be retained, we will limit its use to the relevant purpose and retain it only for an appropriate period.

Deleting your Finstability account may not automatically delete records held independently by banks, payment providers, or other third parties. You may need to contact those providers directly to exercise rights over information they control.

11.4 Backups

Information may remain temporarily in backup systems after deletion from active systems.

We intend to remove or overwrite such information through our established backup lifecycle, subject to applicable legal obligations and technical requirements.

Specific retention periods will be documented and finalized before launch.

12. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information.

These rights may include:

  • Requesting access to personal information.
  • Requesting correction of inaccurate or incomplete information.
  • Requesting deletion of information.
  • Requesting a copy or export of your information.
  • Withdrawing consent where processing relies on consent.
  • Requesting restrictions on certain processing activities.
  • Objecting to certain uses of personal information where applicable.
  • Opting out of promotional communications.
  • Disabling personalized marketing based on financial activity.
  • Managing cookie preferences.
  • Disabling optional AI-generated insights.
  • Disconnecting linked financial accounts.
  • Filing a privacy complaint with Finstability or the appropriate authority.

These rights are subject to applicable legal conditions, exceptions, and retention obligations.

12.1 How to Exercise Your Rights

You may submit a privacy request through:

  1. Your Finstability account settings, where the relevant option is available.
  2. An in-app or website privacy-request form, where available.
  3. Our dedicated privacy email: [Insert Privacy Contact Email].

We may request reasonable information to verify your identity and protect your account before processing certain requests.

We will respond within the period required by applicable law. If an extension is legally permitted and necessary, we will provide the relevant notice.

12.2 Financial Data Access and Export

Finstability intends to provide tools that allow users to access and export their financial information and reports.

Depending on the implemented features, exports may be available in formats such as CSV, Excel, or PDF.

The exact available formats and export options may change as the service develops.

12.3 Complaints

If you believe that Finstability has mishandled your personal information, you may contact our Privacy/Grievance Officer using the contact details provided in this Policy.

We will review complaints, investigate relevant circumstances, and take corrective action where appropriate.

Where applicable, we will explain how you may contact the relevant data protection authority.

13. Children and Users Under 18

Finstability is primarily designed for adults.

We may permit individuals under 18 to use the service only where legally permitted and where all required parental or guardian consent, verification, and additional safeguards have been implemented.

Because legal requirements for children’s data vary by country, we will not knowingly permit an under-18 user to access features where the necessary legal conditions have not been satisfied.

We will apply any restrictions required by applicable law, including restrictions concerning targeted advertising, profiling, tracking, or other processing involving children’s information.

If you believe that a child has provided personal information in violation of our applicable age requirements, please contact [Insert Privacy Contact Email].

We will review the situation and take appropriate steps, including restricting access or deleting information where legally required or permitted.

14. Promotional Communications and Consent Management

You may receive promotional emails, SMS messages, or WhatsApp messages if you have provided the required consent.

You may withdraw that consent through the unsubscribe option, the available communication preferences, or by contacting us.

You can separately disable personalization based on financial activity.

Essential service notifications, security alerts, and transaction-related communications may continue where necessary and legally permitted.

We will provide appropriate consent and opt-out controls for WhatsApp communications and other channels where required.

15. Financial Recommendations and Service Limitations

Finstability is a financial tracking and planning tool.

Its budgeting calculations, forecasts, summaries, AI-generated insights, and recommendations are intended for informational and organizational purposes.

They are not a substitute for professional financial, investment, tax, legal, or accounting advice.

Financial insights may be affected by incomplete data, delayed bank updates, incorrect transaction categorization, technical errors, or limitations in automated analysis.

You should independently verify important information before making financial decisions.

Finstability does not use your financial data to make credit-scoring or lending decisions.

Payment and transfer features, where available, operate through participating financial institutions or payment providers. You remain responsible for reviewing and approving payment instructions before they are initiated.

16. Third-Party Services

Finstability may rely on external services for authentication, financial account connections, payment processing, AI-based insights, analytics, advertising measurement, and notifications.

Planned or currently identified services include Google Analytics, Meta Pixel, Meta’s WhatsApp Business Platform, Apple Push Notification service, Google’s push notification services, and Google and Apple sign-in.

The specific financial data integration providers, payment gateway, hosting arrangements, and external AI providers have not all been finalized.

We will identify relevant providers in our disclosures as they are selected and update this Policy when necessary.

Third-party providers may process information under their own contractual terms and privacy policies. Where they process information on our behalf, we will seek appropriate contractual and technical protections.

You should review the applicable third-party privacy policies when using their services.

17. Legal and Regulatory Compliance

Finstability intends to comply with applicable privacy, data protection, cybersecurity, consumer protection, and financial-service requirements relevant to its operations.

Depending on your location and the features you use, relevant requirements may include India’s Digital Personal Data Protection Act, 2023, the rules made under that Act, the European Union’s General Data Protection Regulation, and other applicable national or regional laws.

The specific legal requirements that apply will depend on Finstability’s activities, its users, the jurisdictions served, and the nature of the data processing.

Nothing in this Policy limits any rights that cannot lawfully be restricted.

18. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, providers, business practices, or legal obligations.

When we make material changes, we intend to notify users through email or an in-app notification, as appropriate and where required by law.

The revised Policy will display an updated effective date or last-updated date.

Where a change requires new consent, we will obtain that consent before undertaking the relevant processing.

We encourage you to review this Policy periodically.

19. Contact Information

For questions, requests, complaints, or concerns about this Privacy Policy or Finstability’s handling of personal information, contact:

Finstability — Privacy Contact

Business Address:
#33/4, 2nd Floor, National High School Road, V V Puram, Bengaluru, Karnataka 560004, India

Privacy Email: [Insert Privacy Contact Email]

Privacy/Grievance Officer: [Insert Name and Designation]

Officer’s Email: [Insert Officer’s Email]

Postal Contact Details: [Confirm Whether the Business Address Above Will Serve as the Officer’s Postal Contact Address]

We will review privacy requests and complaints and respond within the period required by applicable law.

End of Privacy Policy