Terms & Conditions

Effective Date: [Insert Effective Date]

Welcome to Bhagavathi Agencies (“Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website and the purchase of products from us. By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Business Information

Business Name: Bhagavathi Agencies

Registered Address:
33/4, 2nd Floor, National High School Road

Customer Support Number: 8095987287

Business Hours: Monday to Saturday, 10:00 AM – 8:00 PM

Support Email: [Insert Support Email]

Website: Not Available

2. Eligibility

To use our services and place orders, you must:

  • Be at least 18 years of age or have the involvement of a parent or legal guardian.
  • Provide accurate, complete, and current information.
  • Maintain the confidentiality of your account credentials.

You are responsible for all activities conducted through your account.

3. Customer Accounts

An account is required to place orders.

You agree to:

  • Keep your login credentials confidential.
  • Notify us immediately of any unauthorized access.
  • Ensure that your account information remains accurate and up to date.

We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, or unlawful activities.

4. Products

Bhagavathi Agencies sells physical electronic products and gadgets.

We strive to ensure product descriptions, specifications, pricing, and images are accurate. However, minor variations in appearance, packaging, or specifications may occur due to manufacturer updates.

We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.

5. Pricing and Payments

All prices displayed are in Indian Rupees (INR).

Applicable taxes, including GST (where applicable), will be charged in accordance with Indian law.

We accept payments through:

  • Online payment gateways
  • Bank transfers

Orders are processed only after successful payment confirmation unless otherwise agreed.

6. Order Acceptance

Your order constitutes an offer to purchase our products.

We reserve the right to:

  • Accept or reject any order.
  • Cancel orders due to pricing errors.
  • Cancel orders because of stock unavailability.
  • Refuse orders suspected of fraud or misuse.

If payment has already been received for a cancelled order, the amount will be refunded through the original payment method.

7. Shipping and Delivery

We currently deliver products within India only.

Estimated delivery times are indicative and may vary depending on courier services, weather conditions, public holidays, or other circumstances beyond our control.

Delivery delays shall not constitute grounds for cancellation or compensation except where required under applicable law.

8. Cancellation Policy

Orders may be cancelled before shipment.

Once an order has been dispatched, cancellation is not possible.

9. Returns, Refunds & Replacements

Our Refund & Return Policy forms an integral part of these Terms.

Key highlights include:

  • Return requests must be initiated within 7 days of delivery.
  • Returns are reviewed on a case-by-case basis.
  • Used/opened products and customized products are not eligible for return.
  • Refunds, if approved, are processed to the original payment method within 5–7 business days.
  • Damaged or defective products may be eligible for replacement after verification.

Please refer to our dedicated Refund & Return Policy for complete details.

10. Warranty

Products sold by Bhagavathi Agencies are covered only by the manufacturer’s warranty, wherever applicable.

Warranty claims shall be governed by the terms and conditions provided by the respective manufacturer.

Bhagavathi Agencies is not responsible for warranty decisions made by manufacturers.

11. Intellectual Property

All content available through our website, including but not limited to:

  • Logos
  • Product descriptions
  • Images
  • Graphics
  • Layout
  • Text
  • Software
  • Trademarks

is owned by or licensed to Bhagavathi Agencies and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

12. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Interfere with website operations.
  • Misrepresent your identity.
  • Engage in fraudulent transactions.

Violation of these Terms may result in suspension or termination of your account.

13. Customer Reviews

Where customer reviews or ratings are permitted:

  • Reviews must be truthful and based on genuine experience.
  • Offensive, defamatory, misleading, or unlawful content is prohibited.
  • We reserve the right to remove reviews that violate these Terms.

14. Privacy

Your use of our services is also governed by our Privacy Policy.

By using our services, you consent to the collection, storage, and processing of your personal information in accordance with applicable Indian laws.

15. Cookies

If our website uses cookies or similar technologies in the future, they may be used to:

  • Improve user experience.
  • Maintain account sessions.
  • Analyze website performance.
  • Enhance security.

Users may manage cookie preferences through their browser settings where applicable.

16. Third-Party Services

Our services may involve third-party payment gateways, logistics providers, or other service providers.

We are not responsible for the content, availability, or practices of third-party services, except to the extent required by law.

17. Limitation of Liability

To the maximum extent permitted under applicable law, Bhagavathi Agencies shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits or business opportunities.
  • Data loss.
  • Service interruptions beyond our reasonable control.

Nothing in these Terms limits any rights available to consumers under applicable law.

18. Indemnification

You agree to indemnify and hold harmless Bhagavathi Agencies, its directors, employees, affiliates, and representatives from any claims, liabilities, damages, costs, or expenses arising out of:

  • Your breach of these Terms.
  • Misuse of the website.
  • Violation of applicable laws.
  • Infringement of third-party rights.

19. Force Majeure

We shall not be liable for delays or failure to perform obligations due to events beyond our reasonable control, including natural disasters, pandemics, strikes, governmental actions, internet failures, transportation disruptions, or other force majeure events.

20. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Karnataka, unless otherwise required by applicable law.

21. Grievance Officer

In accordance with applicable law:

Grievance Officer: [To Be Appointed]

Email: [Insert Email]

Phone: [Insert Phone Number]

Address: 33/4, 2nd Floor, National High School Road

22. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Revised Terms will become effective immediately upon publication unless otherwise stated. Continued use of our services after changes constitutes acceptance of the updated Terms.

23. Contact Us

For questions, support, or complaints, please contact:

Bhagavathi Agencies

Address:
33/4, 2nd Floor, National High School Road

Customer Care: 8095987287

Support Email: [Insert Support Email]

Business Hours: Monday to Saturday, 10:00 AM – 8:00 PM

By using our services or placing an order with Bhagavathi Agencies, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.